How to use Filters

Robert Schimaneck Updated by Robert Schimaneck

Filters allow Moderators and Observers to independently segment question data, based on any closed-ended Poll response, without having to create a new Segment.

Filters can be used as an exploratory tool to determine how different groups of the audience are responding to certain questions in real-time.

The Filters button will appear in the drop-down segment menus once you have opened up the 'Analyze' Dashboard for a question:

Once selected, the Filters Tab will open. On the left-hand panel, you will be able to select which poll options to use as filters (both Onboarding and Conversation Polls). They will be organized based on when they were sent in the Conversation.

How did we do?

Creating Collections

Aggregating poll data across multiple conversations