How do the participant counters and participant Waiting Room work?

Mia Pfluger Updated by Mia Pfluger

Once your Remesh Conversation is live, you will see participant counters in the navigation bar of your Conversation. There are two different participant counters depending how far away your Conversation start time is. One counter shows the number of participants in the Waiting Room and the other counter shows the number of participants who have joined the live session. These counters are both dynamic and will update in real-time to show you the number of participants online.

Waiting Room Counter

If your Remesh Conversation is set to start in 5 minutes or more, you will see a counter that shows the number of participants in the Waiting Room. These participants have completed the Onboarding Polls and are waiting to join the Conversation. Participants are able to join a Conversation at the 5 minute prior mark.

Live Participant Counter

Once the Conversation is 5 minutes away, you will see a second counter that shows the number of participants who have joined the Conversation. At 5 minutes before the Conversation start time, you will see the number of participants in the Waiting Room decrease as these participants click "Join" and enter the live session. After these participants join the Conversation, they will be displayed in the Live Participant Counter.

Note: At 5 minutes before the Conversation start time, the number of participants shown on the Waiting Room Counter will decrease quickly, as the number of participants shown on the Live Participant Counter increases quickly. This is expected because participants are exiting the Waiting Room and joining the Conversation.

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