Log in to Remesh
What is a Workspace?
What is a Team?
Create a Team
Edit a Team
Add members to a Team
Reset/Change your password
What is Shared With Me?
Change your email address
Who is my Remesh Workspace Admin?
Invite/Manage Collaborators or Observers
Collaborate on a Conversation
Observe a Conversation
Create a Conversation
What is the difference between a Name and a Title?
Move a Conversation
Duplicate a Conversation
What order are conversations sorted in the dashboard?
Delete a conversation
What is the "Purpose" of a Conversation?
Getting Started - Learn How to Moderate
Scheduling your Conversation
Maximum number of participants
Ideal number of participants
How to program your Discussion Guide
What are Onboarding Polls?
Create Onboarding Polls
Are Onboarding Polls required?
Add images and videos to a Discussion Guide
What is a Segment?
Create a Segment
Using the Discussion Guide import template
Featured Discussion Guide Templates
What if the Conversation runs over?
How to be a participant video instructions - market research
Frequently Used Onboarding Polls
Maximum number of Collaborators/Observers
Ask Opinion vs. Ask Experience
How does the quota algorithm work?
How to be a participant video instructions - employee engagement
How to be a Participant Image
Live and Analysis
Publish a Conversation
How many Moderators are allowed in a Conversation?
Moderate with your Discussion Guide
Analyze the data in realtime
What does "% Agree" mean?
What is Highlights?
End a Conversation
How can I export the data?
What is the Conversation Data CSV?
What is the Conversation Topline PowerPoint?
What is the Participant Data CSV?
How to read visualizations
How to use Filters
Aggregating poll data across multiple conversations
Using Segments in Analysis
What are Common Topics?
Accessibility Best Practices for Moderators on Remesh
How to use Post-Session Analysis
Can Participants see all the responses when the question is over?
Tracking Individual Participants
What happens when Participants get rejected?
What is the maximum number of participants I can have in my Remesh Conversation?
Incentivize your Audience
Audience Recruitment Best Practices
Audience Recruiting Ratios
Manage Unruly Participants
Participants arriving late
Can I capture what time a participant joined or left the conversation?
Other Questions, Tips, and Tricks
How do the participant counters and participant Waiting Room work?
Limit on number of Poll options
Question Time Duration
How many votes were cast on an each response?
What are the voting exercises and how does the voting process work?
How is "Total Time Estimated" calculated on the Discussion Guide Excel template?
Can the participants navigate to a link or video outside of Remesh?
Can a participant view images/videos in full screen?
Can Polls have free-text response options?
How can the moderator emphasize a word or phrase?
What is the character limit for responses to open-ended questions?
Moderator experience in different languages
Question types on Remesh
Can I delete a 'Speak' or image that I sent before the conversation started?
Using audio alongside Remesh
Employee Engagement Best Practices
Using Remesh during a live event
Using Remesh in-person
Is there a minimum bandwidth requirement?
New Feature Announcements
Profanity Filter and Flagging & Muting Participants
Discussion Guide Usability
Adjust and Preview Images
Updates to Live Moderation & Analysis
Collaborating in the Discussion Guide
Randomizing Poll Options
How to Request Your Next Sample, Research, or Translation Project
Conversation Practice Session
The Hub: Your new home when logging into the Remesh platform.
Analysis Updates from Dec. 15th
Updates to the Participant Experience Going Live on April 12th
Account Management Dashboard
Import Discussion Guide from Existing Conversations
Updated by LeRoy Smith
This article covers:
- How to Log In
- Grant Access to the Dashboard
- Overview of Account Management Dashboard
How to Access
Please note that before you can access the Account Management Dashboard a workspace admin will need to grant you permission.
- Log in to Remesh
- Navigate to the left navigation menu and click on Workspace Settings
- Under Workspace Settings, click on Account Management.
- A new tab will open up prompting you to login. Please use the email address listed in your welcome email and password you created.
Workspace admins can grant access via the Users tab under Workspace Settings. Please note that any user can have access to the Account Management dashboard.
Immediately after the toggle is turned on, the Account Management menu option will be available under Workspace Settings. A welcome email is sent to the user, prompting them to log in and create a password.
Please note that the Account Management dashboard uses the same email used to log in to the Remesh platform but a different password.
Overview of Account Management Dashboard
Once in the dashboard, you’ll view your account information.
If you have access to multiple accounts, you will see a picklist, and selecting one account will take you to the page seen above.
From this page, you will see charts for
- All Conversations - Conversations from any contract over the last 12 months.
- Conversations with Sample - Conversations from any contract over the last 12 months that used Sample (Participants) acquired through Remesh.
- Conversations with Research Services - Conversations from any contract over the last 12 months that used Remesh Research services (Discussion Guide Creation, Post Session Reporting, etc).
By clicking on any Contract number you can view the details for that contract, including:
- Contract Utilization - The amount of time elapsed on that particular contract.
- Total Credit - The amount of credit purchased for that contract, credit used to date, and remaining balance.
- All Conversations - Conversations from that contract over the last 12 months.
You can also view all conversations related to a contract or export them to a .csv using the Export Conversations button.
By clicking on a Conversation Name, you can view the additional details about that conversation: