Technical Issues

Robert Schimaneck Updated by Robert Schimaneck

If you experience issues during a live conversation try:

  • Refresh the page
  • Log out and log back in
  • If you are not using Google Chrome, switch over to it
  • Check to make sure you are on a stable internet connection

Get in touch with our Customer Success team at to reach out for further assistance.

How did we do?

How can the moderator emphasize a word or phrase?

What is the character limit for responses to open-ended questions?