Other Questions, Tips, and Tricks

Conversation Checklist

Want to make sure your Remesh Conversation is set up properly before the start time? Check the following so you're as prepared as can be: Onboarding Polls: Make sure you've created all of the Onboard…

Mia Pfluger
Updated 3 weeks ago by Mia Pfluger

How do the participant counters and participant Waiting Room work?

Once your Remesh Conversation is live, you will see participant counters in the navigation bar of your Conversation. There are two different participant counters depending on how far away your Conver…

Mia Pfluger
Updated 3 weeks ago by Mia Pfluger

Limit on number of Poll options

While there is no technical limit to the number of options you include in a Poll, be mindful that participants need to scroll through all options to make their selection(s). Keep the options to a rea…

Mia Pfluger
Updated 6 months ago by Mia Pfluger

Question Time Duration

You can always adjust the time of each question before you send it to the group. Below are our recommendations on setting your question durations: Polls typically work best as 30 seconds each. If you…

Shay Myrick
Updated 6 months ago by Shay Myrick

Supported Languages

The text on the platform and user interface will automatically adjust to the default language of a participant or user's browser. Here are the languages we currently support: Arabic (International) -…

Mia Pfluger
Updated 3 weeks ago by Mia Pfluger

Supported Browsers

Remesh supports the latest versions of the following browsers. If you're experiencing any delays in the platform, please be sure to download the latest browser version for optimal display and feature…

Amr Thameen
Updated 7 months ago by Amr Thameen

Sending Images

Images will be shown to participants as a separate interaction and will appear as a stand-alone picture. Participants will be able to click on images to view them at their full size.

Shay Myrick
Updated 1 day ago by Shay Myrick

How many votes were cast on an each response?

We do not explicitly show the number of times a response was selected during either voting activity for an Ask Opinion question. For a 2-minute question, we expect every participant to complete betwe…

Mia Pfluger
Updated 4 weeks ago by Mia Pfluger

What is the voting process?

Participants will have a specific amount of time (set by the moderator) to respond Ask Opinions which is a type of open-ended question. The baseline that we recommend is 2 minutes. After a participan…

Bertram Byam Jr.
Updated 2 months ago by Bertram Byam Jr.

What are the voting exercises and how does the voting process work?

After participants submit their responses to an open-ended Ask Opinion question, the Remesh platform will prompt a sequence of exercises in which participants express their agreement toward other par…

Jeffrey Stulmaker
Updated 4 weeks ago by Jeffrey Stulmaker

How is "Total Time Estimated" on the Discussion Guide Excel template?

On the Discussion Guide Excel template, you will see an estimated duration of the conversation. This time uses the following time frames for the estimate: All image placeholders or video links: Estim…

Jeffrey Stulmaker
Updated 7 months ago by Jeffrey Stulmaker

Can the participants navigate to a link or video outside of Remesh?

Yes, you are able to navigate participants to webpages outside of Remesh by including a link through a Speak. However, we recommend keeping as much of the conversation as possible within Remesh in or…

Jeffrey Stulmaker
Updated 4 weeks ago by Jeffrey Stulmaker

Can a participant view images/videos in full screen?

Yes, participants can click (or pinch-to-zoom on their phones) to enlarge images and videos and view them in full screen.

Jeffrey Stulmaker
Updated 4 weeks ago by Jeffrey Stulmaker

Can Polls have free-text response options?

No, at the moment Poll questions are limited to a closed-set of predefined responses.

Mia Pfluger
Updated 7 months ago by Mia Pfluger

How can the moderator emphasize a word or phrase?

We recommend using ALL CAPS to emphasize a word or phrase, as there is not currently the ability to bold or italicize text on the platform.

Jeffrey Stulmaker
Updated 4 weeks ago by Jeffrey Stulmaker

Technical Issues

If you experience issues during a live Conversation, try the following: Refresh the page. Log out and back in. Switch browsers - Google Chrome tends to work best, but we support the latest versions o…

Robert Schimaneck
Updated 4 weeks ago by Robert Schimaneck

What is the character limit for responses to open-ended questions?

Participants can submit responses with up to 250 characters per question.

Bertram Byam Jr.
Updated 4 weeks ago by Bertram Byam Jr.

Moderator experience in different languages

At the moment, Remesh does not have translations to different languages. As a workaround, if you view specific Conversations in Google Chrome, you can right click and select 'Translate to English' -…

Shay Myrick
Updated 7 months ago by Shay Myrick

How to ask the right questions on Remesh

One of the most important things you can do on the Remesh platform is to ask interesting, insightful questions. Here are some recommendations to help you ask the best questions possible: Ask Opinion:…

Mia Pfluger
Updated 7 months ago by Mia Pfluger

Can I delete a 'Speak' or image that I sent before the conversation started?

No, you cannot delete any items (questions, images, videos, or Speaks) that you send in a Remesh Conversation, regardless of whether or not the Conversation has started. If you want to practice moder…

Shay Myrick
Updated 1 month ago by Shay Myrick

Using audio alongside Remesh

Remesh Conversations are text-only, and there is no inherent audio component when the moderator interacts with the participants. Because of this, some moderators are interested in setting up a confer…

Mia Pfluger
Updated 1 month ago by Mia Pfluger

Employee Engagement Best Practices

Remesh can be introduced at any phase within the employee life cycle to learn directly from your employees how to improve their experience! Here are some best practices and tips to make sure you are…

Robert Schimaneck
Updated 1 month ago by Robert Schimaneck

Is there a minimum bandwidth requirement?

There is no minimum bandwidth requirement for participants. However, participants will need a stable and reliable connection. Without a stable and reliable connection, participants may have a difficu…

Mia Pfluger
Updated 2 seconds ago by Mia Pfluger

Contact