Account Management
Log in to Remesh
To access your Remesh account, go to https://live.remesh.chat/ If you don't have an account yet and you would like to set one up, please contact your Remesh Workspace Admin.
What is a Workspace?
A Workspace is the broadest access level within Remesh. Workspaces contain Teams, and those Teams will have Remesh Conversations within them. Often, an organization will have a single Workspace and t…
Invite members to a Workspace
Click the arrow next to Workspace name. Click Invite Members. Enter an email address for the individuals that you would like to invite. Click Send Invite.
What is a Team?
A Team contains all of your Remesh Conversations. Teams can be based on your project team, geography, department, client, etc. Your Workspace Admin will have the ability to create multiple Teams unde…
Create a Team
Note: Only Workspace Admins on Remesh are able to create new Teams. Click the arrow next to Workspace name. Click Create Team. Enter a Team name. Add members from your Workspace to your Team. Click D…
Edit a Team
Click the arrow next to Workspace name. Click Manage All Teams. Click Edit Team on the Team line you want to edit. In the pop-up, you can change the Team name or add members to your Team. Click Done…
Add members to a Team
You can only add members to your Team who already exist in the Workspace. If a member is not in a Workspace, you should invite members to your Workspace. Click the arrow next Workspace name. Click Ma…
Reset/Change your password
Reset your password. On the Log in page, click Forgot your password?. Enter the email address associated with your account and follow the instructions in the email. Change your password. If you know…
What is Shared With Me?
Under Shared With Me, you can find all Conversations that you have been added to as an Observer or a Collaborator from Workspaces or Teams to which you do not belong.
Change your email address
In order to change the email address associated with your Remesh account, please contact your Customer Success Manager or email customersuccess@remesh.ai
Who is my Remesh Workspace Admin?
Please contact your Customer Success Manager to find out who your Remesh Workspace Admin is.
Create a Workspace
In order to create a Workspace, you will need to contact your Customer Success Manager or email customersuccess@remesh.ai
Invite/Manage Collaborators or Observers
Invite Collaborators. Note: Any colleague that has been added to a Team where Conversations have been created will automatically have access to those Conversations. A Collaborator is a user that is a…
Collaborate on a Conversation
Once you are invited to collaborate on a Conversation, you will receive an email from Remesh with the invitation and relevant details. With a Remesh account: Check your inbox for an invite from Remes…
Observe a Conversation
Open the Observer link that was shared with you. Enter your professional/company email address. With a Remesh account: You will be directed to log in and then you can observe the Conversation Without…
