Account Management
Log in to Remesh
To access your Remesh account, go to https://live.remesh.chat/ If you don't have an account yet and you would like to set one up, please contact your Remesh Workspace Admin.
What is a Workspace?
A Workspace is the broadest access level within Remesh. Workspaces contain Teams, and those Teams will have Remesh Conversations within them. Often, an organization will have a single Workspace and t…
What is a Team?
A Team contains all of your Remesh Conversations. Teams can be based on your project team, geography, department, client, etc. Your Workspace Admin will have the ability to create multiple Teams unde…
Create a Team
Note: Only Workspace Admins on Remesh are able to create new Teams. Click Workspace Teams under the Workspace in the account management panel on the left. Click Create New Team in the upper right cor…
Edit a Team
Click a Team under My Teams on the left. Click ··· to the right of the team name. Click Manage Team Members. Click Invite New Team Members to add additional members or click the drop-down arrow next…
Add members to a Team
You can only add members to your Team who already exist in the Workspace. If a member is not in a Workspace, you should invite members to your Workspace. As a Workspace Admin Click Workspace Teams on…
Reset/Change your password
Reset your password. On the Log in page, click Forgot your password?. Enter the email address associated with your account and follow the instructions in the email. Change your password. If you know…
What is Shared With Me?
Under Shared With Me, you can find all Conversations that you have been added to as an Observer or a Collaborator from Workspaces or Teams to which you do not belong.
Change your email address
In order to change the email address associated with your Remesh account, please contact your Customer Success Manager or email customersuccess@remesh.org
Who is my Remesh Workspace Admin?
Please contact your Customer Success Manager to find out who your Remesh Workspace Admin is.
Invite/Manage Collaborators or Observers
Invite Collaborators. Note: Any colleague that has been added to a Team where Conversations have been created will automatically have access to those Conversations. A Collaborator is a user that is a…
Observer Permissions
Observer Permissions. There are two Observer permissions that you can turn on and off: View Discussion Guide - When toggled on, Observers will be able to see the discussion guide on the left-hand sid…
Collaborate on a Conversation
Once you are invited to collaborate on a Conversation, you will receive an email from Remesh with the invitation and relevant details. With a Remesh account: Check your inbox for an invite from Remes…
Observe a Conversation
Open the Observer link that was shared with you. Enter your professional/company email address. With a Remesh account: You will be directed to log in and then you can observe the Conversation Without…
